Privacy Policy

• Information you provide. When you request a quote or estimate, contact us, or submit a referral, we may collect information such as your name, phone number, email address, city, services you are interested in, and any additional information you choose to provide.
• Referral information. If you refer a friend, neighbor, or family member, we may also collect that person's name and contact information. Please provide another person's information only if you have their permission to do so.
• Information collected automatically. Our website and service providers may collect technical information such as IP address, browser type, device type, referring pages, and pages visited.

We may use the information we collect to:

• Respond to inquiries and quote requests
• Schedule estimates or consultations
• Provide our products and installation services
• Follow up regarding projects or referrals
• Administer referral rewards
• Maintain customer and business records
• Improve and secure our website
• Prevent spam, fraud, or misuse
• Comply with applicable legal and accounting requirements

We do not sell personal information for money.

We may share information when reasonably necessary to operate our business, including with:

• Service providers. Companies that help us operate our website and business, including ESTAGE, Jotform, email providers, analytics providers, and other technology vendors.
• Legal and safety purposes. When required by law or when reasonably necessary to protect our business, customers, rights, or others.
• Business changes. If Southern Surface Solutions is sold, merged, or reorganized, information may be transferred as part of that transaction.

Third-party providers operate under their own privacy policies and terms.

Our website may use cookies and similar technologies for website functionality, analytics, and advertising.

For more information, please read our Cookie Policy.

Our website may contain links to third-party websites and services, including manufacturers, social media platforms, mapping services, and form providers.

We do not control those services and are not responsible for their privacy practices. We encourage visitors to review the privacy policies of third-party websites they use.

We retain information for as long as reasonably necessary to provide services, maintain business records, administer customer and referral relationships, comply with legal obligations, and resolve disputes.

You may contact us to ask about personal information you have provided to us or to request that we update or delete it where appropriate and permitted by law.

You may also ask us to stop marketing communications where applicable.

Depending on where you live, additional privacy rights may apply.

We use reasonable safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

This website is intended for adults seeking home improvement services and is not directed toward children under 13. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. The “Last updated” date above indicates the most recent revision.

Southern Surface Solutions
Serving Southern New Mexico and El Paso, Texas
Phone: 575-640-0479
Email: ladney@solutionsnm.com
Website: solutionsnm.com